Overview#

Maintaining critical operations during disruptions and crises. Aligned with disaster recovery, crisis communications, and prioritized runbooks.


Core objectives#

  • Establish shared definitions of Business Continuity for security, engineering, and leadership teams.
  • Connect Business Continuity activities to measurable risk reduction and resilience goals.
  • Provide onboarding notes so new team members can quickly understand how Business Continuity works here.

Implementation notes#

  • Identify the primary owner for Business Continuity, the data sources involved, and the systems affected.
  • Document the minimum viable process, tooling, and runbooks that keep Business Continuity healthy.
  • Map Business Continuity practices to standards such as ISO/IEC 27001, NIST CSF, or CIS Controls.

Operational signals#

  • Leading indicators: early warnings that Business Continuity might degrade (e.g., backlog growth, noisy alerts, or missed SLAs).
  • Lagging indicators: realized impact that shows Business Continuity failed or needs investment (e.g., incidents, audit findings).
  • Feedback loops: retrospectives and metrics reviews that tune Business Continuity continuously.

  • Align Business Continuity with defense-in-depth planning, threat modeling, and disaster recovery tests.
  • Communicate updates to stakeholders through concise briefs, dashboards, and internal FAQs.
  • Pair Business Continuity improvements with tabletop exercises to validate expectations.